Peggy Noonan, former speechwriter for President Reagan and current columnist for the Wall Street Journal, has a favorite saying about presentation audiences: “They won’t care how much you know until they know how much you care!” Regardless of how compelling you believe your message to be, your audience won’t become engaged unless you physically demonstrate [...]
Posts Tagged ‘the Wall Street Journal;’
Signaling Your Passion
January 6th, 2008 
admin 
Posted in Uncategorized 
Tags: Dick Cheney;, fever;, J. Douglas Jefferys;, Meet the Press;, Peggy Noonan;, Reagan;, the Wall Street Journal;, USD;, Wall Street Journal; 
No Comments »Success Delusion
December 2nd, 2007 admin People will do something—including changing their behavior—only if it can be demonstrated that doing so is in their own best interests as defined by their own values. All of us delude ourselves about our achievements, status, and contributions. We overestimate our contribution, and take credit for successes that belong to others. We have an elevated [...]
Posted in Uncategorized Tags: America;, Marshall Goldsmith Partners;, natural law;, the Wall Street Journal;, Wall Street Journal; No Comments »Protecting Slide Content
November 19th, 2007 admin If you create PowerPoint® presentations that others deliver, you may need to create the slides in such a way that the presenter cannot change the slide content. One industry that this is particularly important in is the financial services industry. When the corporate marketing department creates slides depicting performance of investments, it is very important [...]
Posted in Uncategorized Tags: corporate network;, Dave Paradi;, e-course;, Prentice Hall;, the Wall Street Journal;, TIF;, Wall Street Journal; No Comments »Outsourcing in the Philippines
October 11th, 2007 admin The Philippine outsourcing sector has been steadily picking up momentum over the past few years. As of this time, it seems to have reached a tipping point. Direct employment seems to have surpassed 100,000 people and hiring growth is maintaining very high levels. Most estimates put growth rates for Business Process Outsourcing (BPO) at 40% [...]
Posted in Uncategorized Tags: advanced Web applications;, Advisory Inc.;, Ambergris Solutions;, Asia Pacific;, Asia;, Australia;, Bangalore;, Bombay;, Business Processing Association of Philippines;, Business Processing Outsourcing;, business-processing jobs;, Canada;, China;, claims processing;, ClientLogic;, CNN;, communications skills;, Convergys;, Dan Hernandez;, Dan Reyes;, Dell;, Denmark;, Deutsche Bank;, electricity;, electronics;, France;, Gartner Group;, GE Information Systems;, high finance;, higher-paying software development;, IBM;, ICT Group Inc.;, In Data Solutions;, India;, Indian association;, insurance processes;, Internet search;, IT;, Japan;, John Brennan;, Kashmir;, legal services;, manila;, New Delhi;, North America;, online training programs;, Pakistan;, Philip Romualdez;, Philippines;, public relations management;, RCG Information Technology;, real estate;, Richard Mills;, Rick McGonegal;, Singapore;, software programming;, Southeast Asia;, Sprint;, Sykes;, telecommunications;, telephone inquiries;, Telus Corporation;, Telus International;, the Philippines;, the Wall Street Journal;, Thomson Financial;, United Kingdom;, United States;, venture capital money;, Victor Lee;, Vietnam;, Wall Street Journal;, web applications;, World Outsourcing Providers Association;, XMG Global; No Comments »Customer Service Metrics – Don’t Buy Into The Single Statistic Fallacy
September 20th, 2007 admin How much do you weigh? Are you happy with that number? That particular figure may or may not have much bearing on your physical figure, on your shape or your overall fitness level. For instance, I weigh over 200 pounds. Is that good or bad? It depends on other things.
