Rejection isn’t what it used to be. In the old days, you could call or visit a prospect and he or she would say, “I’m not interested.” It stung a little, partly because it seemed so final, and perhaps you hadn’t even started your presentation.
Posts Tagged ‘Annenberg School For Communication;’
When the Seller is Ready, A Buyer Will Appear!
January 21st, 2008
admin One of the cool things about having started my sales career in my teens is now being able to look back upon decades of ups and downs, big and small sales, hits and misses, and miscellaneous windfalls and shortfalls. What are the enduring truths, the bedrock conclusions that I can offer?
What A Difference ONE WORD Makes!
January 11th, 2008
admin Selling isn’t a game of inches, like football. It is a game of words and symbols. And just as one inch can mean the difference between a crucial first down or touchdown, a victory or defeat, one word can determine whether a seller earns or blows a sale.
Customer Service Metrics – Don’t Buy Into The Single Statistic Fallacy
September 20th, 2007
admin How much do you weigh? Are you happy with that number? That particular figure may or may not have much bearing on your physical figure, on your shape or your overall fitness level. For instance, I weigh over 200 pounds. Is that good or bad? It depends on other things.
Warrior-Salespeople Always Go For The One-Call-Close!
September 18th, 2007
admin Fear wears many masks. But if you are a warrior-salesperson, as I think we should all aspire to become, you have to relentlessly unmask this foe. If you don’t you’ll not only dwell forever in the gray-toned world of the timid, but you’ll let a lot of vivid and vital opportunities slip through your fingers.


Posted in Uncategorized
Tags:







