Many small business people and entrepreneurs are likely to copy the competition or grab a hold of a new idea and run with it. It makes sense to borrow ideas that are good and use them in business, but it is bad business to borrow ideas that will not work. A good entrepreneur should have [...]

There is a time to be born and a time to die. Correct timing is everything The right timing is absolutely important. There is an old Chinese saying that for a business to flourish, you need to have the correct timing. If a company ventures into a particular market too early in the product life [...]

Statistics show that both in-house and outsourced billing services may deliver superior or inadequate billing performance. On one hand, only 5.66% of “better-performing practices” outsource their billing. In other words, the vast majority of “better-performing practices” achieve adequate billing performance in-house. On the other hand, less than 83% of payments are paid to an average [...]

OK, through your Value Chain analysis you’ve discovered that a key component in your assembly instructions was discontinued. The yellow piece of paper that explained Step 13 in tricycle assembly was deleted; the attendant result was a huge up-spike in Helpline calls from frustrated customers asking about Step 13.

The world of business is moving forwards at a fast pace. Globalization, huge marketing exposure and low distribution costs over the recent years have had a huge impact on small businesses. I have been told that opportunities for the adventurous and ambitious were in abundance only ten years ago but the ‘markets have changed’ and [...]