“Bodacious” means to be bold, outstanding, and remarkable. Take those attributes to work and you’re on your way to building a fulfilling, bodacious career. Does having a bodacious career sound exciting to you? It is! After starting as an $8 an hour customer service rep, I rose through the ranks of AOL, accepting four promotions [...]

Promoting your cosmetic surgery practice can seem like an overwhelming task. Why? You don’t just promote your medical practice you have to work for a living. You have to see patients, do the procedures and write your notes. You have to follow up on your patients, take care of complications, and deal with your staff. [...]

A Knowledge@Wharton article based on joint research with the Harvard Business School says now may be the time to re-evaluate the corporate efficacy of process management and tailor them to the right applications. Studies show that misapplied process management can hinder companies and dull innovation. “In the appropriate setting, process management activities can help companies [...]

Business success is dependent on a variety of factors – a realistic business idea, a well thought-out business plan, an appropriate marketing strategy and great customer service are amongst the top ones. While customer service is a part of marketing, it can be segregated as a separate field on its own. It’s important to define [...]

There are times as a business owner you feel you have hit the end of the road, you feel you can’t go bigger, and you can’t afford to go smaller. This is really the time to dig in. Do you want to know how to get that cash flow rushing again, put fire into kettle [...]