Everybody hates it when their customers complain, don’t they? Yet the way you deal with a complaint can help you become a business success. Why do I say this? Because complaints almost always come from people who want to continue dealing with you.
Archive for November, 2007
The Positive Way To Deal With Complaints
November 28th, 2007 
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Posted in Uncategorized 
Tags: advertising problem;, business web;, Internet Marketer;, Joe (fight) Ignore Joe;, Joe (flight) Find;, London;, Wayne Davies;, West Hampstead; 
No Comments »Ten Easy Ways To Discount And Lose Money
November 28th, 2007 admin Many business owners end up passing on discounts to their customers without intending to. Are you guilty of any of these profit-reducing practices? 1. Forgetting to explain your terms of business before starting work If you do not explain your terms from the outset you leave yourself open to misunderstandings. If your terms of business [...]
Posted in Uncategorized Tags: bank loans;, Barnes & Noble;, Jane Francis;, United Kingdom;, United States; No Comments »How Packaging Can Transform An Industry
November 27th, 2007 admin Some industries are keeping current with innovative packaging technologies better than others. Packaging innovation can move your business from a commodity driven product into a premium product category. Not only that, it can build sales and create its own unique niche with little or no competition. Entire new categories of product have been created around [...]
Consultants & Coaches: Don’t Let Your Clients Deskill You!
November 27th, 2007 admin Do you remember that brave guy who jumped into the icy Potomac River to save some of the passengers from a plane that slid off the runway into the drink? Without doubt, he was a hero, hurling himself into harm’s way as he did.
Posted in Uncategorized Tags: Gary S. Goodman;, Potomac River;, telephone effectiveness;, UCLA;, Your Consulting; No Comments »Business Card Cases: Unique Because You Are – Too
November 27th, 2007 admin “Let me give you my business card,” you say as you whip out a metallic business card case. Then, as cool as cucumber, you offer your business card to the other person. Business cards are as much a part of your business as your product or service. It gives your business a name and separates [...]
