Archive for April, 2007

A Salesperson Should Focus On The Happy Ending

The movie, "The Breakup" is a salesman’s nightmare. Why, because no one wins! In sales, our goal is for everyone to have a happy ending. A salesman’s ending is clearly important. In the end, we want the customer to release a mammoth smile of contentment. This is what’s missing in the breakup movie. As a [...]

CeMAP Training Syllabus

The CeMAP syllabus is much more wide ranging than most people expect with the broadest syllabus being in the CeMAP 1 exam. CeMAP 1 actually covers most of the financial services industry in a summary form to give the student a general understanding of the industry. This is obviously useful to the CeMAP student who [...]

More Employers Embracing the Concept of Telecommuting

Just a few short years ago, telecommuting was a rare benefit for a select few. Employers were reluctant to give up the belief that employees needed watching, and that working from home really meant a day of watching soap operas, devouring chocolates, and catching up on the laundry. The traditional 9-to-5 in the office was [...]

The ABC of Mystery Shopping – Be Prepared Before You Venture into Mystery Shopping

There’s nothing more important when you are about to plunge into a new business than to be prepared. Obtaining information about mystery shopping before you actually become a mystery shopper is crucial for building realistic expectations and maximizing your income as a mystery shopper.

Sales Leads

All firms that rely on selling a product or service require strong sales leads generation. More clearly, sales leads are the identity of a person possibly interested in buying a product or service. Sales leads are potential customers. Many corporations attempt to obtain as much information about their leads as possible. They often spend time [...]