As more and more business are making use of helpdesks to interact with customers, both in terms of orders and customer complaints or technical questions, it is apparent that such call centers should have standardized measurements to use in determining level of performance for both the individual customer representative and the entire facility. Some of [...]
Archive for April, 2007
Turning Cookie Dough Into Money
April 29th, 2007 
admin Part of growing up is learning how to make money instead of always asking for it. Parents may encourage the kids to find odd jobs such as delivery the newspaper in the morning or mow the neighbor’s lawn but this is not enough when the student is engaged in a school activity.
For Anyone Wanting To Start Their Own Home Buisness
April 29th, 2007 admin For those of you who have always wanted to try the making money online thing, but have thought it would be too hard or didn’t know where to start. I am new to the internet and was looking to make money at home on the computer; at first I tried the paid survey thing while [...]
Conveyor Lubrication – Effective Way for Preventative Maintenance of Industrial Equipment
April 28th, 2007 admin Preventive Maintenance is the name of the game Today the corporate world is driven by much more precise and better business models. There is no room for complacency at all. A company that lags behind will obviously lose the race. So there is an increased demand for better and faster production, reduced downtime, and incorporation [...]
Team Leadership: Does Your Leadership Team Really Talk? Part 1
April 28th, 2007 admin Businesses need teams. With the pressures to deliver higher revenues, greater customer satisfaction, enhanced operational efficiency and faster speed to market, success requires more than the brilliance of any individual. But even when leadership teams consist of the company’s best and brightest, high-quality teamwork at the top remains elusive for most organisations. Why?
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